How to Fix Common Outlook Problems

If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. One of my users is having issues with Outlook freezing constantly and it’s driving me mad.

There might also be a visual alert that a message is unread, has an attachment, or is flagged. In the Search box, type the name or email address of a person or a keyword you want to search for, and press Enter or select . This is a lightweight app designed to handle multiple accounts and fairly moderate email use. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working.

If so, wait a short time (usually trusted Outlook repair blog two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. See and manage the tasks in the selected list from this window. Right-click a task for a list of options, or select a task to see and manage its details. Shows contacts or contact lists depending on what you selected in the left pane.

Download the latest updates by visiting your antivirus software vendor's website. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). I have a user whose Outlook keeps freezing/crashing, and it started right after installing the July 27th updates.

For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. To find the item with the attachment, scan the list of items in the thread. To change your Mail settings so your inbox looks and behaves the way you want it to, see Personalize your new Mail experience in Outlook.com. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. For contacts, you can select Filter in the upper right to select what to display in the list and how to sort.

The app might refuse trusted Outlook repair blog to launch or crash at the splash screen. Sometimes, antivirus real-time scanning can slow Outlook down. Configure your antivirus software to exclude Outlook files or processes from real-time scans to avoid interference. The good news is that Outlook has a built-in tool to scan for corrupted files. You can also make PST files a smaller size that won't corrupt as easily. The issue might be difficult to identify if you have multiple accounts and a long history with Office 365, Exchange, and Outlook.

After reinstalling, now it freezes constantly, even when not in use. Roughly every 5 seconds, the window freezes, grays out, and gives a "not responding" message--just as before. But it happens constantly without me even doing anything in Outlook now. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time.

For example, writing gamil.com instead of gmail.com is a common typo that will cause problems with delivery. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. Refer to our comprehensive list of common SMTP settings or consult your email provider for the correct parameters. Incorrect SMTP parameters are a frequent cause of email sending issues. Your email client needs the correct settings to communicate with the SMTP server. To access the calendar trusted Outlook repair blog shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.

Make sure you close Outlook before you start Recovery Toolbox for Outlook. Try to download the newer version of our software and install it. Our software can recover data only from an existing file. You can try to restore your file with some unerasing software and then recover it with Recovery Toolbox for Outlook.

I recently uninstalled and reinstalled Office but it only made the issue worse. To create a user profile, you must first create a user account. When the new account is created, a profile is also created. To determine whether this problem is caused by a corrupted user profile, create a user profile to see whether the problem still occurs when you use the new profile. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet.

Select a contact or contact list to view details in trusted Outlook repair blog the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. Microsoft has its own tool for automatically scanning and correcting Office when things go awry.