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  • Federico McGowan
  • janina2008
  • Issues
  • #2
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Issue created Nov 06, 2025 by Federico McGowan@federicomcgowaOwner

Outlook keeps saying "Trying to connect" How can I fix this? Microsoft Q&A

Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. No matter how well written add-ins are ways to fix Outlook data file errors (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all.

To repair ways to fix Outlook data file errors such PST files, you need to use Stellar Repair for Outlook, an advanced Outlook PST repair tool. This tool can repair damaged, inaccessible, and encrypted PST files with complete integrity and precision, regardless of the file size or the degree of corruption. The tool creates a backup of the original PST file (.bak extension) and then tries to repair the original PST file. The time taken by it to repair depends on the level of corruption, inconsistencies, or errors, and size of the mailbox.

A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. We are aware that some users may not be able to receive email from Gmail accounts.

If you want to fix PST files using this tool, make sure to have a proper backup of the Outlook PST before processing. Simran Bhatia is a technical content writer engaged in writing clear, concise, and SEO-optimized content. With a background in computer science and a passion for writing, I thrive to deliver complex technical content in simple layman terms. However, in some cases, the Inbox Repair tool (SCANPST) fails to repair the PST file. Opt for a better alternative tool such as a professional PST Repair Tool. Microsoft Outlook, like any other software on Windows, encounters several errors.

Use the classic Outlook calendar check troubleshooter to identify classic Outlook calendar issues. Use the classic Outlook profile setup troubleshooter to set up Microsoft 365 email in classic Outlook. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. TrustedTech is dedicated to being a reliable resource for all software and technology support needs.

Dealing with Outlook stuck on loading Profile can be frustrating, but there are ways to fix Outlook data file errors various troubleshooting steps you can take to resolve the issue. Start with the simpler solutions and gradually move to more advanced ones if necessary. Remember to back up your data before making any major changes to avoid data loss. Incorrect system date or time can prevent Outlook from loading profiles, especially in environments where authentication relies on accurate timestamps. Even a difference of one hour can block Outlook from starting.

If you have Outlook in your startup folder, remove the shortcut from the startup folder. To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Some users may not be able to empty their Deleted Items folder. While we fix the problem, ways to fix Outlook data file errors you can send the file as a OneDrive link. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook.

If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). The above procedures will help you to resolve the Microsoft Outlook Stuck on Loading Profile error.

If you are having issues sending email, this might be due to validation issues with your Microsoft Account. We're aware of an issue where some users see the error message "Your message can't be displayed right now". Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed.

Corrupted profiles frequently prevent Outlook from progressing past the loading screen. Creating a new profile establishes a clean environment for Outlook to start. I have found that when this happens its due to the Account in windows needing to be updated. If you close outlook(make sure its not in the system tray) then click on start and type Domain, then find Access work or school. You should see the Microsoft account, click on it and disconnect it.

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