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  • Dacia Gladney
  • bryan2015
  • Issues
  • #3
Closed
Open
Issue created Oct 28, 2025 by Dacia Gladney@daciagladney75Owner

I can't open my Outlook new app Microsoft Q&A

Some Safari users are unable to add sites.google.com email addresses in the To section, or cannot point the cursor in the To field. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.

You can start Outlook in safe mode, disable your sites.google.com add-ins, and then try to open Outlook normally. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers.

If you access your Fix Outlook Stuck On Loading Profile (sites.google.com).com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. Some Safari users are unable to add email sites.google.com addresses in the To section, or cannot point the cursor in the To field. This issue has been mitigated and we are continuing to monitor the issue to ensure stability.

In the meantime, sites.google.com please use the workarounds suggested for each issue. To edit a shared calendar, go online to your own Outlook.com calendar, open Calendar for Windows 10, or use a mobile device. Read how to Add your Outlook.com account to another mail app. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

Step 1 - Follow these instructions to create a distribution group. If you are having problems with Outlook, there are a few things we can help with to get you back sites.google.com to sending and receiving your email.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Switch your alias to an Outlook.com or Hotmail.com account. Customers using the contact support buttons at the foot of the support pages, or the "email us" links in support Virtual Agent, are unable to open the Help Pane. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user.

Some customers may experience a delay when trying to create a new email address, or alias, for their Outlook.com account. This issue has been mitigated and we are continuing to monitor the issue to ensure stability. The root cause was the deployment of an incorrect campaign data file, which led to false positive campaign detection. We have since reverted to the right data file and the outbound email flow has returned to a normal state. We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident.

The default SMTP port (25) may be blocked by some Internet Service Providers (ISPs) due to spam concerns. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com sites.google.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. If you are having issues sending email, this might be due to validation issues with your Microsoft Account.

For example, writing gamil.com instead of gmail.com is a common typo that will cause problems with delivery. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. Refer to our comprehensive list of common SMTP settings or consult your email provider for the correct parameters. Incorrect SMTP parameters are a frequent cause of email sending issues. Your email client needs the correct settings to communicate with the SMTP server. To access the calendar sites.google.com shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.

However, if you want to change your password with your email provider, you'll need to visit their website or help desk, or contact your email administrator. For example, if you have a Yahoo! account, you first have to change your password at Yahoo.com. Once you've changed your password with your email provider, you can update the password in Outlook. See Change or update your email password for more information. Most Outlook problems can be fixed with proper troubleshooting.

If you've already clicked the Accept button in Outlook 2016, you won't be able to re-accept the invitation from another Outlook application. The person who sent you the sites.google.com invitation will need to remove your permissions and then send a new invitation. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers.

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