Classic Outlook not responding, stuck at "Processing," stopped working, or freezes

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share your feedback, see How do I give feedback on Microsoft Office. Set up your account manually as an IMAP or POP account in Outlook.

Workarounds to fix Outlook Stuck at Loading Profile Issue:Run Outlook as an Administrator.Reset Navigation Panel.Shut Office-Related Tasks.Create a New Outlook Profile.Disable Outlook Add-ins.Disable Antivirus.Repair Outlook PST Files.Dec 27, 2024

If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. I can't open the Microsoft Outlook, when I try to open the application is staying in loading screen and nothing happens. After some minutes I need to put again the password for my acount and again nothing happens. If I get in the mail he says "Trying to connect to your server".

We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. A corrupted profile, a damaged PST file, faulty add-ins, or improper Outlook startup settings often cause this issue. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). If Outlook worked correctly the last time and nothing has changed about your account configuration, then checking if things work correctly in Safe Mode is a good first step.

To install ways to fix Outlook data file errors the latest Windows and Office updates, click the link below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. Use the classic Outlook startup troubleshooter to diagnose and fix several common classic Outlook for Windows issues for you. If you are having trouble locating scanpst.exe you can also use OutlookTools (free!). For a step-by-step guide on how to work with scanpst.exe see Using the Inbox Repair Tool (scanpst.exe). Virus scanners which integrate themselves with Outlook are known to cause a lot of issues.

Depending on the answers, you could possibly skip large portions of this guide or even directly get a solution to your startup issue. Either disable caching or reduce the cache from unlimited, 12 months or whatever it is, to 3-6 months, all other data, the user would have to click ‘access on server’ or some other similar verbiage. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities.

Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com.

If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. If you lose your connection to the internet, classic Outlook won't be able to send your messages. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode. You may need to open the message and send it again or choose Send/Receive. On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.

A damaged or corrupted Outlook user profile is a common reason for "Outlook won’t open" errors. Creating a fresh profile can provide a clean slate for Outlook to start. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving ways to fix Outlook data file errors "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages?

This software is integrated with powerful scanning and repair algorithms that can easily resolve all Outlook email errors and repair personal folder file non-invasively and efficiently. Moreover, the utility supports the all latest Outlook versions such as 2021, 2019, 2016, 2013, 2010, 2007, and all lower versions in Windows OS. If you manually type in the ways to fix Outlook data file errors secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account.