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  • Dacia Gladney
  • bryan2015
  • Issues
  • #10
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Issue created Nov 03, 2025 by Dacia Gladney@daciagladney75Owner

Troubleshoot Outlook email setup

Is there a reason that you’re downloading email to a PST file instead of syncing with the online service? With Office 365 we generally only keep a years worth of email on the local system and find that local performance is decent. This article explains how to resolve problems with Microsoft Outlook hanging, freezing or crashing. Our 9 working solutions will help you fix the "Outlook Not Responding" issue and bring your Outlook back to life. The solutions work for Outlook 365, 2021, 2019, 2016, 2013, and earlier versions.

Use the Microsoft 365 shared computer activation (SCA) troubleshooter to enable shared computer activation for Microsoft 365 applications. Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows PC. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project.

We have mentioned all manual troubleshooting solutions that you can try one by one. However, before that, you must figure out the real cause of the issue. Later, go for the best solution that suits the cause of the Outlook issue. Additionally, if the issue causes PST file corruption, use the suggested software for better results.

Read on to find out how to fix common Outlook problems below. This library of articles provides guidance to troubleshoot and fix errors that you may experience when using Classic Outlook for Windows. For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue. If you're trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem easy fixes for Outlook errors to be missing.

You may face issues in loading Outlook Profile if you lack Administrative privileges. Must open Outlook with the administrative privileges (Run as Admin). Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.

You can also make PST files a smaller size that won't corrupt as easily. Gmail has a positive reputation when it comes to spam filtering. Using them as your email provider in tandem with easy fixes for Outlook errors your email client means you can enable their anti-spam features, which are superior to Hotmail and Outlook.

Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode). If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly. It will help pinpoint the easy fixes for Outlook errors troublesome add-in you can remove or replace.

It will freeze while typing e-mails and looking through the inbox. The main reason why your Outlook not responding when sending email is that your data file has been corrupted. You can use the steps to repair by using ScanPST.exe (It’s the built-in Inbox Repair Tool). To start Outlook in safe mode, click on its icon holding the Ctrl key, or enter outlook.exe /safe in the Run dialog box. You'll see a message asking you to confirm that you really want to start Outlook in Safe mode, click Yes.

If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

Therefore, if you installed your Outlook application in a custom location, you'd have to substitute '-g' for the custom location. Updating your Outlook may conveniently solve the issues you're experiencing. All you need to do is to check and install any updates for the app. If Outlook won't open, you can't check your incoming messages or send an outgoing one from your desktop. If you have logged in to your @live.com email address in the last 12 months but don't remember the password, you can try the Microsoft Recovery Form.

If your Outlook keeps freezing, despite all your effort, it’s time to bring in the professionals. When opening certain messages, Outlook might be loading content from the internet. This can result in delays or even a full Outlook freeze on slower connections. If you can't find a dialog box open, move on to the next step. A easy fixes for Outlook errors vast community of Microsoft Office365 users that are working together to support the product and others. Outlook stores certain data, such as email signatures and the spelling checker dictionary, in the AppData folder.

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